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Payments & Refunds

Last Updated April 2024

Welcome to espresso-yourself.com. This website is operated by I Sipped It So It's Mine, LLC, doing business as (DBA) Espresso Yourself ('Company,' 'we,' 'us,' or 'our'). By accessing espresso-yourself.com ('Website'), you ('Client,' 'User,' or 'You') agree to be bound by these Payment and Refund Policies ('Terms').

If you disagree with any part of the terms, do not access or use this website

Notice

At Espresso Yourself, our goal is to ensure that the payment process is not only user-friendly but also highly secure. For all transactions involving our products or services, we accept various forms of payment, including major credit or debit cards, PayPal, and other approved methods listed during the checkout phase.

  • Authorization for Charges: When you provide a payment method on our website, you authorize Espresso Yourself to charge the specified card or account for all fees due. Each transaction will be accompanied by an electronic receipt, itemizing your purchase for your records, ensuring transparency and ease of tracking.

  • Secure Payment Processing: For your peace of mind, Espresso Yourself entrusts payment processing to Stripe and PayPal—renowned third-party service providers. This collaboration ensures that your payment details are processed securely, leveraging their advanced security protocols to safeguard your information.

  • Maintaining Current Payment Information: To prevent any service interruptions, it’s essential to keep your payment information up to date. Conveniently, each invoice emailed to you includes a secure link at the bottom, allowing you to update your payment details online with ease. Our customer support team is also at your disposal should you need assistance with updating your information, ensuring uninterrupted access to our services.

  • Commitment to Security and Privacy: We take the confidentiality and integrity of your personal and payment information seriously. By partnering with Stripe and PayPal, Espresso Yourself adheres to the highest industry standards for security, ensuring your data is protected against unauthorized use and theft. For an in-depth look at our security measures and privacy practices, please consult our Privacy Policy.

Payments

Espresso Yourself is committed to providing flexible payment solutions to accommodate your financial planning. To this end, we offer two primary payment options for our services and products:

  1. Pay in Full: Clients who opt to pay the total cost upfront enjoy the best price, benefiting from a lower overall cost compared to installment plans.
  2. Payment Plans: For clients who prefer spreading out the cost, we offer installment payment plans. Please note, selecting a payment plan incurs a 25% increase in the total project cost, reflecting administrative and processing considerations.

Commitment to Pay: By choosing a payment plan, you agree to fulfill all scheduled payments in accordance with the terms laid out at the time of purchase. Each installment will be automatically charged to the credit or debit card you provided, without requiring additional authorization from you. You'll receive an electronic receipt for each transaction.

Automatic Charges: Enrolling in a payment plan grants Espresso Yourself permission to automatically charge the payment method on file for each installment on its due date. This is in line with the authorization you provide under our General Payment Terms.

Responsibility to Update Payment Information: It's crucial to ensure your payment information remains current to avoid any interruptions in your access to our services. Should there be any change to your payment method, we’ve made it easy for you to update your information promptly. Each emailed invoice includes a direct link (URL) at the bottom, allowing you to securely update your payment details online at your convenience. If you encounter any issues or have concerns, our customer support team is readily available to assist with updates or any other queries you may have. We're here to ensure your experience with Espresso Yourself is smooth and uninterrupted.

Consequences of Failed Payments: Missed payments may result in temporary suspension of access to the Offering(s). Espresso Yourself reserves the right to attempt to process overdue payments and, if necessary, engage third-party services to manage collections of unpaid balances. To avoid such situations, please keep your payment information up to date and contact us if you encounter any issues that might affect your ability to complete payments.

Payment Plans

Choosing a monthly payment option for any of our branding or web design services binds you to the responsibility of those payments, in line with our Refund Policy for the specific service. The only way to discontinue these payments is through adherence to the Refund Policy. Should there be any failure to make a scheduled payment, Espresso Yourself reserves the right to immediately revoke your access to the services.

By selecting a payment plan, you grant Espresso Yourself and any appointed third-party processors the authorization to charge your credit or debit card automatically, as per the agreed payment plan schedule.

Should your payment method fail when attempting to process your monthly fee, it's imperative to update your payment details with a valid option swiftly, or risk losing access to the service.

Upon choosing a payment plan and not exercising your right to a refund within the set period, you are legally obligated to fulfill the remaining payments outlined in your plan.






Payment Terms for Branding and Web Design Services


By choosing a monthly installment plan for digital products or templates, you're legally obligated to fulfill all scheduled payments.

Upon selecting a payment plan, you grant Espresso Yourself and our designated third-party processors permission to automatically charge your credit or debit card as per your payment plan's schedule.

Should any of your registered payment methods fail when processing your monthly installment, it's crucial to update your payment information immediately. Failure to do so may result in the removal of the digital product from your account.

Cancellation or discontinuation of these payments is not permitted. Missed payments will initiate a 15-day grace period before a $50 late fee is applied. Should your account become 45 days overdue, the full balance will become payable immediately. Accounts 90 days past due will be forwarded to collections for the recovery of the outstanding balance.

Digital Product Payment Plans

By proceeding with any purchase through this website — encompassing programs, products, templates, services, opt-ins, e-books, videos, webinars, blog posts, newsletters, emails, social media interactions, and other forms of communication (hereinafter collectively referred to as "website") — you consent to fully accept the terms of our Refund Policy. If the terms of our Refund Policy are not acceptable to you, please refrain from making any transactions on this website.

Acceptance of Refund Policy

At Espresso Yourself, we prioritize customer satisfaction and transparency. Our refund policy is designed to be clear and fair, providing refunds under certain conditions that are specified at the time of purchase.

Requesting a Refund: If you believe your situation qualifies for a refund, please don’t hesitate to contact us at support@espresso-yourself.com. Each request is reviewed on a case-by-case basis to ensure a fair and swift resolution.

Processing Refunds: Should your request meet our policy criteria, we will direct Stripe, our payment processor, to initiate the refund. We strive for efficiency in this process, but please be aware that refund times are governed by Stripe’s procedures, which are beyond our immediate control.

License Revocation Upon Refund: Receiving a refund means you must immediately discontinue the use of all materials provided by Espresso Yourself. This includes, but is not limited to, video and audio recordings, mockup files, templates, slide presentations, and access to exclusive membership areas or private social media groups. These materials must be deleted or destroyed as they are no longer licensed for your use.

Refund Request Deadline: Refunds must be requested within 14 days of your purchase. Requests made beyond this period will not qualify for a refund, and you will be accountable for the full cost of the service, irrespective of your level of service use or completion.

Payment Plan Obligations: Choosing a payment plan and not requesting a refund within the initial 14-day period means you are committed to completing the payment plan as agreed.

Final Decision: Espresso Yourself reserves the right to make the final determination on all refund requests. Late payments are subject to an interest charge of 1.5% per month or the maximum rate permitted by law, whichever is greater.

Payment Plan Adjustments: We offer a one-time courtesy to modify or create a new payment plan without charge. Any additional adjustments or new payment plan setups will incur a fee of $150 each.

For assistance or further information, please contact our support team at support@espresso-yourself.com. We're here to help.

Refund Policy FOR BRANDING AND WEB DESIGN SERVICES


Refunds: Due to the instant nature of digital product and template delivery, we maintain a policy of final sales for all transactions. This policy applies equally to purchases made outright or through payment plans. Consequently, we are unable to offer refunds or accept returns once a sale is finalized.

Exchanges: In line with the digital format of our products, we cannot facilitate exchanges. Each product is considered a final sale upon purchase.

Final Sale Advisory: We understand that purchasing digital products requires consideration. Given the nature of digital content, all sales on our website are final. We encourage thorough review and contemplation of your selections before completing your purchase. To assist in making informed decisions, we offer comprehensive support for any pre-purchase inquiries you may have. Please don’t hesitate to reach out to our customer support team at support@espresso-yourself.com with questions about our products to ensure they meet your needs.

Digital Product Refund & Exchange Policy

In the event any provision within our Payment and Refund Policies is deemed unenforceable or invalid by a court, the remaining provisions will continue in full force and effect. Our failure to enforce any right or provision will not constitute a waiver of such right or provision unless acknowledged and agreed to by us in writing.

Severability and Waiver

By accessing our website, you agree to abide by our Payment and Refund Policies.

Should you need further clarification or have inquiries regarding our Terms and Conditions, Privacy Policy, Payment and Refund Policy, or Disclaimer, we encourage you to reach out to us via email at support@espresso-yourself.com.



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